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Privacy Policy

Last updated: March 11, 2026

Introduction

Way's Lawn and Landscape LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

This policy applies to information collected through our website at wayslawnandlandscape.com, our contact forms, phone calls, emails, and in-person consultations.

Information We Collect

Information You Provide

When you request an estimate, fill out a contact form, or communicate with us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Zip code
  • Property address (for on-site consultations)
  • Project details and service interests
  • Any other information you choose to provide in messages

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and approximate geographic location
  • Browser type and version
  • Device type (desktop, mobile, tablet)
  • Pages visited, time spent on pages, and navigation paths
  • Referring website or search terms that led you to our site

This data is collected through analytics tools including Google Analytics 4 and Microsoft Clarity, which use cookies and similar technologies. These tools help us understand how visitors use our website so we can improve the experience.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and estimate requests
  • Schedule and manage consultations and projects
  • Communicate with you about your project status
  • Send project-related updates and follow-ups
  • Improve our website, services, and customer experience
  • Analyze website traffic and usage patterns
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Information Sharing

We may share your information with:

  • Service providers: Third-party tools that help us operate our business (form processing, email delivery, analytics, scheduling software). These providers only access information necessary to perform their services and are obligated to protect it.
  • Legal requirements: We may disclose information if required by law, court order, or government request.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking

Our website uses cookies and similar technologies for:

  • Essential functionality: Ensuring the website works properly
  • Analytics: Understanding visitor behavior through Google Analytics 4 and Microsoft Clarity
  • Performance: Monitoring site speed and functionality

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, comply with legal obligations, and resolve disputes. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of analytics tracking

To exercise any of these rights, contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites, including our Google Business Profile and social media pages. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our website and services are not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us: